Support

What VR Gear Do I Need?

We’re glad you asked!

You can learn what you need to know here. Let us know if you have questions.

Using Groove Catcher

From the view inside the VR headset, we walk you through how to use Groove Catcher and give some tips.

Quick Tips and Reminders

If you have your own headset or one without ManageXR (the default is without ManageXR):

  • If you have no management system, click here. (Includes support to get it set up from scratch.) By default, you will have no management system on your headset.

  • if you have a different management system installed (e.g. ArborXR), contact support.

If you have a headset with ManageXR:

  • ManageXR is for device management and kiosk mode.

  • If you received a ready-to-go headset from Vizmoo from July 2024 onwards, click here.

  • If you have your own headset that's using ManageXR already but not set up for Groove Catcher, contact support.

Getting started with Groove Catcher and Quest

Take a look here for tips and reminders.

IT setup